Welcome to yovzenaclothing.com (“we”, “our”, “us”).
By accessing or using our website, you agree to the Terms & Conditions outlined below.
Please read them carefully before browsing, purchasing, or using any service on our platform.

1. General Information

Yovzena Technology is an online fashion and lifestyle retail platform operating from Maharashtra, India.
By using our website or purchasing any product, you agree to abide by these Terms & Conditions.
We may update or modify these terms at any time without prior notice. Continued use means you accept the updated terms.

2. Eligibility

To use Yovzena Technology, you must be:

  • At least 18 years old, OR
  • Using the website under the supervision of a parent/guardian.

3. Products & Descriptions

We strive to provide accurate and clear product details. However:

  • Colors may vary slightly due to screen and lighting differences.
  • Product availability, specifications, and prices may change without notice.
  • Any typographical or pricing error may be corrected at any time.

4. Order Acceptance

Your order is considered confirmed only after successful payment verification.
We reserve the right to cancel orders due to:

  • Out-of-stock products
  • Incorrect pricing
  • Payment errors
  • Suspicious or fraudulent activity

If payment has been made, a full refund will be issued for canceled orders.

5. Pricing & Payments

  • All prices include GST, where applicable.
  • We accept secure payments via UPI, Net Banking, Debit/Credit Cards, Wallets, and other online gateways.
  • We do not store your card or bank information.

6. Shipping Policy

  • Orders are processed within 1–2 business days.
  • Delivery typically takes 3–7 working days depending on your location.
  • Shipping fees (if any) will be shown during checkout.
  • Delays due to courier issues, weather, or festivals are beyond our control.

For complete details, refer to our Shipping Policy.

7. Returns & Refunds

We accept returns in case of:

  • Damaged products
  • Defective items
  • Wrong products delivered

Return requests must be raised within 7 days of delivery.
Products must be unused, unwashed, and returned with original packaging.

Approved refunds will be processed within 5–7 working days.
Some products may not be eligible for returns. Please check our Refund Policy.

8. User Responsibilities

By using yovzenaclothing.com, you agree NOT to:

  • Use the website for illegal activities
  • Hack, modify, or attempt unauthorized access
  • Copy content, product images, or data without permission
  • Provide false or misleading information

9. Intellectual Property Rights

All content on Yovzena Technology — including text, images, graphics, and product data — is owned by Yovzena Technology.
Unauthorized use, copying, or distribution is strictly prohibited.

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content, security, or policies of any third-party websites.

11. Limitation of Liability

Yovzena Technology is not liable for:

  • Indirect, incidental, or consequential damages
  • Courier or logistic delays
  • Product misuse after purchase
  • Technical issues beyond our control

Use of the website is entirely at your own risk.

12. Indemnification

You agree to indemnify and hold Yovzena Technology harmless from any claims, damages, or losses resulting from misuse of the website or violation of these terms.

13. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will fall under the jurisdiction of Maharashtra courts.

14. Contact Information

For any queries regarding Terms & Conditions, please contact:

For questions regarding Terms & Conditions:
📧 Email: support@yovzenaclothing.com

📞 Phone: +91-8968704914

📍 Address: Unit No. 515, 5th Floor, Amba Tower, Community Center, Rohini D C Chowk, Sector-9, Rohini, New Delhi, North West Delhi, Delhi – 110085